FAQ/Inquiry Form

Frequently Asked Questions

Market Research and Promotional Support
What kinds of digital marketing methods do you use as part of your marketing strategy?
In the digital age, Digital Marketing is an essential part of any successful marketing strategy. Therefore, our marketing strategy relies on digital marketing methods such as collaboration with influencers to maximise reach on social media, social media advertising, and helping to create social media posts in a variety of languages so as to foreign markets effectively.
What kind of marketing strategy can we expect?
Each marketing strategy is inherently unique, tailored to the specific needs and budget of our clients. Our marketing team will work closely with you to understand your needs and create a marketing strategy that works best for you.
If you are unable to travel overseas, will it be possible to arrange for online research methods instead?
Yes, in the event that travelling directly to the location to conduct market research is not possible, we can arrange for online market research to be conducted instead. We have experience with conducting online surveys and holding meetings to speak with groups and individuals as an alternative to face-to-face research methods, and we can guarantee that online methods are just as, if not more effective in garnering useful feedback and responses.
What methods will you employ when conducting market research?
Based on the specific details of your product or service that is the subject of the market research, our marketing teams will formulate surveys with questions meant to cover all bases and garner a wide spectrum of in-depth responses to better inform your decisions. In addition to these surveys, we can conduct interviews, both in-person and online, with individuals of the target audience so as to get more personalised responses. Our marketing strategies are highly modular and can be tailored specifically to your needs.
Can you conduct market research for us in countries we are considering expanding into before actually making a decision on expanding?
Certainly, our market research is intended to help you make better-informed decisions when marketing new products or expanding overseas. Our marketing team can conduct market research for you in multiple countries and give you feedback on which countries are most receptive and, therefore, where a market exists for your product or service.
Global Business Development
Is it necessary for me to travel to another country to establish a business there?
Depending on the country you intend to establish a business in, international travel may be necessary to do so due to their specific regulations on business practices. Please get in touch with us for further information and assistance in navigating such requirements.
Can you provide an example of how you successfully supported the development of a business?
A notable example showcasing how our services can accelerate and support your business development and expansion is our work with a Japanese company that approached us to ask for help with expanding into the Singapore market. After many discussions to ascertain exactly what their expectations were, we began looking for companies in Singapore that could meet the expectations of our client. We were finally able to connect our client with a Singaporean e-commerce company with over 400,000 users and acted as an intermediary during their negotiations. Once negotiations had concluded, and our client began to receive orders in Singapore, we helped them to secure the necessary import/export licenses and establish suitable distribution channels. This is just one of many companies we have helped over the years, and we hope that you will join this group of very satisfied customers.
What services does business development support consist of?
The services we offer are individually and uniquely tailored to help support your business development, with specific services including expanding your distribution and sales channels overseas, helping to set up an e-commerce platform, as well as conducting market research on your behalf to help you understand your target demographic in depth. We are also able to assist you in finding like-minded business partners from around the Asia-Pacific Region to help accelerate your overseas expansion and build strong business relations in the region.
Are you able to assist us throughout the process of establishing a new company or subsidiary?
Yes, we are able to assist you at every stage of your journey to realising your ambitions. We pride ourselves on being able to provide a one-stop service for our clients to accelerate and streamline your business development.
Are you able to provide accounting and auditing services once I have set up my company?
Certainly, we have nearly half a century of experience in providing accounting and auditing services for other companies, and we would be glad to assist you. Regardless of if you are a newly established company or an already established company, our qualified accountants and auditors will be happy to help you.
Online Services
What is so unique about the online language lessons you offer?
Our online language lessons are unique because we aim to teach you more than just the language of that country; we aim to help you understand and appreciate the culture of the country by integrating language studies with cultural activities. This is especially beneficial for students going on school trips or individuals seeking to live abroad, as cultural education will make assimilating with the local culture easier.
Can you help with creating foreign language subtitles for our YouTube videos?
Certainly, our multinational staff can help you create subtitles in many languages commonly used in the Asia-Pacific region to help you connect with more people and widen your audience.
Can you help us arrange virtual inspections in countries that we are still deciding on whether to expand into?
Yes, we can help you in this situation. We understand how crucial it is to have as much information at your disposal before making important business decisions and that it is always best to get your information directly rather than from third-party sources such as online research. Because travelling may be inconvenient or expensive for you, we are able to provide virtual inspections across the Asia-Pacific region to give you all the valuable information and market insights to help you make the best decisions.
Can you organise virtual inspections in multiple countries at the same time?
Yes, we are able to organise multiple virtual inspections running concurrently in different countries, as we have an extensive network of offices in the Asia-Pacific region to enable this.
Do you offer virtual inspections for non-business entities as well?
We also offer virtual inspections/tours concerning real estate, living environment and educational institutions. These services are primarily geared toward people planning to immigrate overseas and would like to gain a better understanding of what to expect there. We also cater to educational institutions planning to organise overseas trips, as our virtual inspections will allow them to plan their itinerary and make the trip more meaningful.
Field Support and Coordination Services
What do field support and coordination services for educational institutions entail?
We believe that educational exchanges are one of the best forms of cultural exchange and can be extremely memorable experiences for everyone involved. Our specialists catering to educational institutions can help you make personalised arrangements for such exchanges, planning for accommodation, transportation, local guides, learning resources and providing a 24-hour assistance hotline. We can also arrange bespoke online lessons to help students become more familiar with their exchange destination prior to the exchange and the school culture, and host additional reflection sessions after the exchange to maximise the value of the exchange experience.
What do field support and coordination services for individuals entail?
We provide services geared towards supporting individuals such as navigating the application process for long stay/retirement visas, navigating government regulations and procedures, and providing a 24-hour Emergency Japanese Language Support Hotline.
What do field support and coordination services for business entities entail?
We can assist you in making and coordinating personalised arrangements for your business trips, from organising accommodation, transportation, interpreters, and local guides, to arranging office rentals and organising events. In addition to supporting business trips abroad, we provide a wide variety of services to support your business, such as establishing a social media presence, developing an effective marketing strategy, providing multilingual translation services and much more.
What are the available payment methods?
We accept a wide variety of payment methods. Please get in touch with our team to discuss payment methods that work for you and arrange for payment.
Do you provide your services outside of your existing network in the Asia-Pacific Region?
Unfortunately, we cannot offer our services outside our existing Asia-Pacific network. This is to guarantee excellence and high standards of work.
At what stage will I begin to make payments for your services?
The initial consultation will be free, giving you the opportunity to understand our services and how we can help you at no cost. Payments will be made as soon as an agreement has been made between us and the accompanying contract has been signed.
Do you have a price list for your services?
We do not have a predetermined price list, as our fees vary depending on the needs and requirements of each project. Please feel free to contact us and request a project proposal with a price estimate.
How long will it take to receive a reply after submitting an enquiry?
We will reply to your enquiry within 1-3 business days. For requests of surveys or virtual inspections, we will still reply within 1-3 business details to discuss further details with you.

Inquiry Form

    Subject of Inquiry
    Company Name (For Corporate Entities)
    Email Address
    Country/Region of Interest
    How Did You Hear About Us?
    Details of Your Inquiry

    The contents of your inquiry will be kept strictly confidential. Please read and agree to the following terms and conditions before contacting us. Please read and agree to the "Handling of Personal Information" below before using this website. 

    Handling of personal information

    JTA CO.,LTD (hereinafter referred to as the "Company") recognizes the importance of properly managing and protecting the personal information entrusted to the Company in the course of conducting the various businesses offered by the Company, and will manage such information with the utmost care. The Company has established the following privacy policy (hereinafter referred to as "this policy") regarding the handling of personal information. The Company has established the following privacy policy (hereinafter referred to as the "Policy") regarding the handling of personal information.

    Article 1 (Personal information)

    The term "personal information" refers to "personal information" as defined in the Personal Information Protection Law, which can be used to identify a specific individual by name, date of birth, address, telephone number, contact information, or other description contained in the information. 

    Article 2 (Method of Collecting Personal Information) 

    Our company collects the following personal information on our website or through equivalent methods in connection with our various businesses. Name, gender, age, address, telephone number, e-mail address, place of work, and other information that the Company requires customers to provide in the course of operating this business.  

    Article 3 (Purpose of Collecting and Using Personal Information) 

    The purposes for which the Company collects and uses personal information are as follows 

    Responses to inquiries about this project 

    Sending of information on matters necessary for the operation of this project, such as contact regarding this project 

    Provision of information through mail magazines, etc.

    Article 4 (Provision of Personal Information to Third Parties) 

    We will not provide your personal information to third parties without your consent, except in the following cases 

    (1) When provision to a third party is stated in the purpose of use 

    (2) When there is a request from the government, a court, the police, or any other organization with the authority prescribed by law. 

    (3) In the event that information processing operations, etc. are outsourced to a contractor that ensures an appropriate level of personal information protection for the purpose of executing the Project. 

    (4) Other cases where the provision of such information is permitted by law. 

    Article 5 (Disclosure of Personal Information) 

    When the Company receives a request from an individual to disclose his or her personal information, the Company will disclose the information to the individual without delay. However, we may not disclose all or part of the information if disclosure would cause any of the following to occur, and if we decide not to disclose the information, we will notify the person to that effect without delay. 

    When there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party 

    If there is a risk of significant hindrance to the proper conduct of our business 

    When it would violate other laws and regulations 

    Notwithstanding the provisions of the preceding paragraph, we will not, in principle, disclose any information other than personal information, such as history and characteristics information. 

    Article 6 (Correction and Deletion of Personal Information) 

    If your personal information held by the Company is incorrect, you may request that the Company correct, add, or delete your personal information (hereinafter referred to as "correction, etc.") according to the procedures specified by the Company. (hereinafter referred to as "correction, etc."). 

    If the Company receives a request under the preceding paragraph and determines that it is necessary to respond to the request, the Company shall correct the relevant personal information without delay. 

    In the event that the Company makes a correction, etc. based on the provisions of the preceding paragraph, or decides not to make a correction, etc., the Company will notify the user without delay. 

    Article 7 (Suspension of Use of Personal Information, etc.) 

    If we are requested by an individual to stop using or delete personal information (hereinafter referred to as "stop using, etc.") on the grounds that the information is being handled beyond the scope of the purpose of use, or that the information was obtained by wrongful means, we will conduct the necessary investigation without delay. (hereinafter referred to as "cessation of use, etc.") on the grounds that the information is being handled beyond the scope of the purpose of the use or that it has been obtained by wrongful means, we will conduct the necessary investigation without delay.  

    If based on the results of the investigation described in the preceding paragraph, we determine that it is necessary to respond to the request, we will suspend the use of the personal information without delay. 

    If we suspend the use, etc. based on the provisions of the preceding paragraph, or if we decide not to suspend the use, we will notify you without delay.

    Notwithstanding the preceding two paragraphs, in cases where suspension of use, etc. would incur significant costs or otherwise be difficult to implement, and where alternative measures necessary to protect rights and interests can be taken, such alternative measures shall be taken. 

    Article 8 (Changes to the Privacy Policy)  

    The contents of this policy are subject to change without notice, except as otherwise provided by law or in this policy. 

    Unless otherwise specified by the Company, the revised Privacy Policy shall become effective when it is posted on this website. 

    Article 9 (Contact for Inquiries)

    [Contact for inquiries regarding the handling of personal information]



    JTA CO., LTD.